Frequently Asked Questions

What is cryotherapy?

Cryotherapy, also known as cold therapy or ice therapy, is one of the most widely-used treatment methods for certain muscle and joint injuries.

What types of products qualify for my claim?

Products using cold therapy via a cooler-type device that continuously circulates cold water to the affected area may qualify for a claim. Common manufacturers include EBIce Cold Therapy System, Breg Polar Care 500, and the Donjoy Iceman.

How do I know if I have nerve damage or chronic pain?

Symptoms of nerve damage include pain, sensitivity, numbness, tingling or prickling, or a burning sensation in the affected area. Permanent nerve damage can result in losing all sense of feeling or touch to the area. Nerve damage can result in pain that endures for months, also known as chronic pain.

How do I know if I have frost bite?

Frost bite is caused when body tissues freeze, resulting in less oxygen to the affected area. Feeling is lost, and the tissue may change color or appear waxy.

What should I do if I think I was injured by a defective product?

You should contact O'Hanlon, McCollom & Demerath immediately. You should also save the defective product, including any packaging and operating instructions. If injured, you should get immediate medical attention and follow your doctor's instructions. You should also take pictures of your injuries and the defective product and get the names, addresses, and telephone numbers of any witnesses. You should also document in writing you non-visual injuries such as pain and impairment. Finally, you should contact the Consumer Product Safety Commission at 800-638-2772.

At O'Hanlon, McCollum & Demerath, our cold therapy attorneys understand that your injuries may not be your fault. Our expertise and experience, combined with our highly trained staff, make us uniquely well-equipped to handle even the most complex product liability claims. If you suspect you have an ice machine injury such as chronic pain, frost bite, or nerve damage, and need to talk to a seasoned team of professionals, please contact us immediately for a free consultation.